1. Collected Information

We collect the following personal information from users: personal name, Twitch name, Twitch email, address, and phone number. All personal data, except for Twitch data, is encrypted to ensure the security of the information.

2. Use of Information

We use the collected information for the following purposes:

• To provide the services of the BattleCraft game;
• To send physical prizes to players who claim them;
• To send important communications related to the website;
• To personalize the user experience;
• To improve and optimize the website;
• To perform statistical analysis based on anonymous tracking of online users.

3. Sharing of Information

User personal information will not be sold, rented, or disclosed to third parties, except in the following cases:

• When necessary to comply with legal or regulatory obligations;
• To service providers that assist in the operation of the website;
• With the express consent of the user.

4. Cookies and Tracking Technologies

We use cookies for session control and anonymous tracking of online users, aiming to obtain statistics and improve the website service. By using the website, you agree to the use of cookies.

5. Data Retention and Deletion

User information will be retained as long as their accounts are active on BattleCraft. Users have the right to request complete deletion of their data at any time. Data deletion requests can be sent through the form on the help page, or by deleting your account.

6. Information Security

We adopt appropriate technical and organizational security measures to protect users' personal information against unauthorized access, misuse, or disclosure.

7. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy periodically. We recommend that you review this policy regularly to be aware of any changes.

8. Contact

If you have any questions, concerns, or requests related to our privacy policy, please contact us through the form on the Help page.

Policy released on May 12, 2024.